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If you use emails actively in
your communication, you must have received various
messages claiming to be from Ebay, Paypal and a number of
banks. A recent email as if from U.S. Bank Corporation
that I received contains the subject "U.S. Bank Fraud
Verification Process" and in the body of the mail it
says "We recently reviewed your account, and suspect
that your U.S. Bank Internet Banking account may have been
accessed by an unauthorized third party. Protecting the
security of your account and of the U.S. Bank network is
our primary concern. Therefore, as a preventative measure,
we have temporarily limited access to sensitive account
features. To restore your account access, please take the
following steps to ensure that your account has not been
compromised:". It continues with a link to a webpage,
which looks very similar to original web page of the bank.
The misleading web site
appears authentic with familiar graphics and logos. The
wordings are professional right down to the legal
disclaimer at the bottom of the page.
If you happened to be
holding an account of the claimed bank, followed the
instructions of the email and input your account, pin,
password, etc. you are doomed. You just have handed over
access to your account to a con artist, who, in a matter
of days, will drain off all the money available in that
account.
This new scam, which is
proliferating in a very rapid pace, is called
"Phishing". Phishing is a form of identity
theft, where a con artist with the help of official
looking email containing link to phony web pages capable
of harvesting information, tricks an unsuspecting victim
into divulging sensitive personal data. Scammers use these
data to bilk victims out of their savings.
One of the most common
phishing campaigns being waged has targeted users of Web
auction giant eBay and its PayPal division with financial
services giant Citibank serving as another popular target.
However, recently, every major bank has been hit with this
scam. Crooks send out huge amounts of emails with an
expectation that some of these email address owners may
have online access to their accounts at the bank.
The term
"Phishing" is a deviation of the word
"Fishing". In hackers’ lexicon, in many words,
"F" becomes "Ph". The term derives
from the fact that scammers use sophisticated bait as they
"fish" for users’ personal information.
According to Gartner, a
research firm, illegal access to checking accounts gained
via phishing has become into the fastest growing type of
consumer theft in the United States. Roughly 1.98 million
people reported that their checking account was breached
in one way or another during the last year and US$ 2.4
billion were defrauded from the victims!
Gartner also estimated that
57 million U.S. Internet users have received phishing
emails and 3 percent of them may have fooled into
revealing their personal sensitive information.
The Anti-Phishing Working
Group has also spotted a dramatic increase in reports of
phishing attacks in recent months. Since November, 2003
phishing scams increase by about 110 percent each month.
In April alone, the group identified 1125 unique phishing
scams, a sharp lift of 178 percent from the previous
month.
MessageLabs, a company that
watches phishing scams closely, has noted an even more
dramatic increase in number of phishing emails. It claims
to see phishing messages jump from just 279 in September,
2003 to a staggering 215,643 in March of 2004.
The scammers also started
to use more sophisticated technologies in recent months.
The latest generation of phishing scammers uses several
methods to trick users, including pop-up graphics to mast
the true web URL of the phishing site and the installation
of Spywares and Trojans on victim’s computer. The
perpetrators also take advantage of security bugs in web
browsers, in which the URL in the address bar appears to
be for one site but is, in fact, a link to a totally
different site.
A new Windows worm under
the name "Korgo" is able to infiltrate into
victim’s system with a key logging Trojan, steal
information that the victim input in web forms and
secretly transmit to designated server. There are a number
of variants of this worm and they are spreading rapidly.
However, Microsoft in April came up with a patch to seal
this glitch. Many computers without the patch are still
vulnerable to this potentially dangerous worm.
A U.S. Treasury report
provides consumers with steps to prevent and report
phishing scams:
- Do not respond to or
open any e-mail that warns that an account is about to
be closed. Contact the company directly by phone and
inquire of this e-mail.
- Do not submit financial
information unless there is a symbol for a locked
padlock on the browser's status bar. Also look for the
https:// at the beginning of the Web address. If both
of these signs are absent, the Web site is not secure.
- Always review your bank
statement and credit card statements immediately upon
receipt.
- Verify the domestic
telephone number listed on the Web site through
directory assistance or other reliable sources and
call the number. Many phishing attacks have originated
outside the U.S. and don't have a domestic number.
- Report suspicious
activity or if you have been defrauded to the FTC and
the FBI.
- Phishing e-mails can be
forwarded to uce@ftc.gov. Complaints can be filed at
www.ftc.gov. Phishing attacks can also be reported to
the Internet Fraud Complaint Center at
www.ifccfbi.gov.
Other cautionary measures
you should take in order to protect yourself are:
- Since most of the
phishing emails come through spam, get a spam filter
and install on your computer.
- If you suspect a
phishing attempt, report immediately to the bank.
Every bank web site has a link or a toll-free number
to report scams. Don't be ashamed if you were tricked
into divulging account information. If you report it
immediately, your account will be protected until you
receive a new PIN.
- Change your password and
PINs regularly. Banks advise that you use separate
PINs and passwords for different accounts, that way if
one gets compromised, your entire financial life
won’t be revealed. - If you are a frequent user of
EBay, download its Web browser toolbar, a small
program that runs with a user's Web browser. It
flashes red when the user visits a possible spoof
site. The toolbar uses a database of spoof site URLs,
submitted by customers and is updated quite often.
- Check your computer
frequently for possible Trojan virus.
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