It has been
said that with the wealth of information, freely
available, the Internet has the ability to make you
smarter, faster, than any other medium on the planet.
Of course with an equal
amount of mis-information, it also has the ability to make
you dumber, faster, than any other medium on the planet.
So how do you decide which
sources of information to trust and which sources to
avoid?
It has long been a source
of debate, whether or not, any information can be 100%
reliable. There is, it is said, no such thing as absolute
truth (is that an absolute truth?).
Really though, there is no
point in driving yourself mad with such trivial
philosophies. All you have to do is decide, in your own
mind, where your level of skepticism begins and ends. And
skepticism is important in this day and age. That isn’t
a negative viewpoint, it’s just a realistic assessment
of what you need to survive.
Imagine for a moment that
you're looking for a solution that will send your weekly
newsletter to your eagerly awaiting mailing list. You can
choose from a myriad of different software, hardware,
third-party solutions. Some free, some cheap, some
expensive and some unreliable. A decision has to be made.
Who’s going to help you? Look at the options.
SPAM: Lots
of unsolicited emails promise to have the definitive
solution and at one time this might have been worth a
look. Today, however, if a company is so discourteous that
they ignore the generally accepted rules of spamming do
you really want to do business with them?
Verdict: Dubious
WEBSITE:
Ranked high on Google, plenty of glowing testimonials,
even a 30 day money-back guarantee. But wait! Are those
testimonials real or fictitious? Is there a clause that
will prevent you from returning the product if you dislike
it? Can you really believe anything you are being told?
The reality is, that many
companies will say anything to make a sale. This is true
both on the Internet and the High Street. Desire for
profit can quickly deteriorate good intentions. I don’t
need to preach about this. You know it’s true.
Accept this, then temper
your paranoia by checking the facts. Legitimate companies
exist on the Internet by the thousand. The ones worth
buying from will happily talk to you on the phone and
answer your questions in person. They will respond to your
questions by email, probably on the same day. And, if
they’re really worth spending money on, they will let
you personally contact previous customers so you can
confirm that what they’re saying is true.
Make the company work for
the sale. If they can’t be bothered to reply to your
emails or turn the answering machine off, don’t bother
to give them your credit card number.
Verdict: Tread
carefully
RECOMMENDATIONS:
The product/service is recommended by a third party,
perhaps in an ezine, or on a website. Sounds great? A
genuine testimonial? But wait!
What is the recommender’s
motive?
Love for fellow man?
Appreciation of the
product?
Cash?
If you picked option number
3, you’re probably right. Joint ventures and affiliate
programmes have led to many a recommendation of a
product/service that hasn't been evaluated or even used.
There are exceptions but there’s a good chance that the
recommendation is linked to a commission.
This doesn’t, by itself,
mean the testimonial is bogus. It simply means, as
previously stated, that you should use some skepticism.
Look for recommendations
from newsletters or websites that have been around for
some time. If they have a reputation to consider, they
will (should?) think twice before promoting something they
haven’t fully investigated.
Verdict: Useful,
be sure about the source
SEARCH ENGINES:
Once you’ve found the product/service that sets you
alight, look for negative feedback. Search for the product
name alongside words like "hate" or
"problem".
If lots of people have used
this product and had problems, then at least few will
likely have posted their experiences on a forum.
If no results appear, take
this as a good sign and move on.
Verdict: Essential
step
FORUMS:
If you're really having difficulty finding what you are
looking for, forums could be the key.
Look around for about half
a dozen forums that you like and have plenty of traffic.
Then post a description of what you need on all of them.
Check back frequently and see what comes up.
Forums are an excellent way
to find uncensored information offered solely for its
value. Generally speaking, what you see is what you get.
There are, of course,
exceptions. Occasionally someone might recommend
something, solely because they are affiliated in some way.
But if the forum is busy enough, they probably won’t get
away with it.
Verdict: About
as safe as you can hope to find
Does the above sound
obvious to you? Maybe it is, but every day hundreds or
even thousands lose money on poor or useful
products/services that they were convinced were perfect.
If you doubt it, check through a few related forums.
If you run your own
ezine/website/forum, ask yourself what you can do to help
those who aren’t as experienced. Your honesty will set
you apart from the rest.
If all of this seems
helpful, all well and good. Your final task is to apply
the above information to this article and ask yourself,
with just a touch of skepticism:
"Is it information or
misinformation?"