|
For anyone contemplating
starting an online business the question of the day is
what to sell online. You not only need to know what to
sell on the internet but you need to know what sells well.
There are many specific
answers when it comes to this question but probably the
best answer is people buy products online that they don't
need to smell, touch or examine. They want products that
they are fairly familiar with or products that don't carry
an element of surprise upon receiving them. In other
words, they have a pretty good idea of what it is they are
getting.
For example, Amazon.com
does very well because there's no more mystery to buying a
book online than if they were in the book store purchasing
the book. You can't feel or touch a book online but the
internet might even be better because it offers reviews
and ratings that you may not get in a bookstore. Also,
shipping is generally fast and easy. This concept also
holds true for music, videos and CD's. They all sell very
well online.
Travel sells well online.
Using the internet is easier than making a trip to the
travel store and again, you know exactly what you are
getting. The internet also makes it easy to comparison
shop for the best ticket prices. Offering comparison
shopping is a key factor to a successful business online
and the internet has been a huge success in this area.
People often go to the
internet to buy what is familiar. Electronics are hot
categories for consumers but some don't do as well online
because buyers like to feel them, turn them on for clarity
and test all the features of the product. Unless someone
has seen a particular item in person, tested it out and
knows exactly the style and model it is that they want,
they're not as likely to go shopping online and buy it
over the internet.
Items that are hard to find
sell well online. If you offer a unique product that can't
be found in stores people are more likely to purchase
online. This is especially true for the more rural areas
of the country where it's harder to find certain products.
Here people will turn to the internet to find what they
need.
For all other products
there is virtually very little that does not sell online
nowadays. Of course some things sell better than others.
For example, it makes sense that common products that you
can buy at the local store don't sell well online, but if
you can identify unique products and focus those products
to their target markets you may have a winner.
Anyone can experience
healthy sales for any product sold online by following
some of the guidelines that make sales a success. Ease of
shopping. You have to make it easy for the online shopper.
Your site has to be set up so that the shopping experience
and checkout aren't frustrating. If you've ever bought
anything over the internet think about what it is you
liked or didn't like about the experience. Certainly don't
offer what you didn't like and make what you did like even
better. Clear information and quality pictures or photos.
Always provide as much information about your products as
possible and always post a clear picture or photo. If the
photo isn't of good quality then your viewer won't
consider you a quality site. Get them as close to
touching, feeling and smelling the product as possible.
Fast or free delivery.
Provide shipping information to your viewers somewhere on
your site. Don't force them to place the order to find out
how much shipping is. Be upfront about the costs. If you
offer free shipping, post that as an advantage on your
front page. Recent reports show that free delivery is the
third most important factor in attracting repeat
customers. The first two were online security and price.
Always include an 'About'
page. Your about page should have your business name,
address and a phone number. What sometimes tips the scales
in your favor is the ability for people to find out who
you are and where your are. They need to feel they are
dealing with someone honest and genuine. They want to know
that they can contact you if necessary.
Provide security shopping
Use secure servers for ordering and post your security
measures plainly.
Offer competitive pricing.
Do your research and offer pricing that will appeal to
your buyers. If your price is higher than your competitors
explain why and what features or quality measures justify
your prices.
|
About
The Author
Elizabeth
McGee has spent 20 years in the service
and support industry. She has moved her
expertise to the world wide web helping
businesses find trusted tools, enhance
customer service, build confidence and
increase sales. You can contact Elizabeth
at mail@pro-marketing-online.com
or visit her website at http://www.pro-marketing-online.com |
|
|