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Good technical articles are
challenging to write. They’re time-consuming, demanding
to research and hard to organize. But they’re valuable
weapons in the PR and marketing arsenal, and you need
them.
If you can outsource the
article, great. That’s what writers like me are here
for. But if you can’t – or don’t want to -- then
read and apply the tips below to save time and energy on
research and writing, and come out with a much better
product.
Get Ready
1. Review your resources
– hard copy like books and articles, Web access,
interview contact information.
2. Arrange for interviews
if you need them, it always takes a while to track down
the interviewees. Note: If you’re ghostwriting an
article for a company, you may not have an interview past
the initial meeting.
3. Make sure you know the
following: a) the reader’s challenge, b) the key message
relating to their challenge, and c) the type of reader
you’re writing to.
4. Understand the main
message the client want to communicate. Many technologies
are similar, but your client will have a defined slant on
their implementation. (If they don’t, they should –
this is your chance to offer them your strategic message
building services.)
5. Even
“vendor-neutral” articles are written with a point of
view – either the writer’s or the company the writer
is working for. This is only a problem if the article bias
makes for a misleading article, or tells a whopping big
lie.
Outline
6. Never skip this step,
for your own or your readers’ sakes. Outlines speed up
your writing, and readers will follow your argument much
better.
7. Organize your research
into three themes. Some thematic organizations are obvious
– for example, I wrote an article on three steps to
optimizing your storage. In other articles, there may be
several possibilities. There is probably no one right
choice, so if two or three seem fine to you, just pick one
and go with it.
8. Remember your junior
high school/high school/college outline lessons? They
apply. If you don’t remember your lessons, here’s a
reminder: I. Introduction (Outline problem, introduce
solution, state theme) II. Body A. 1st major point B. 2nd
major point C. 3rd major point III. Conclusion (short case
study/example, restate solution, concluding paragraph)
9. Put your outline on
paper and let it guide you as you go. It’s not iron-clad
– if a new organization presents itself while you’re
writing you can change it – but don’t do it too much
or you’ll defeat the outline’s purpose.
Writing the Rough Draft
10. Here’s the key to
writing your rough draft: Just Do It. Write without
thinking about it. Paste in random chunks of text from
your research. Write some more. Write in any bizarre,
random order. All you want to do at this point is get down
large masses of information onto paper.
11. Keep going until
you’ve got 2-3 times the words you actually need, then
you can stop.
12. Once you have your mass
of information on paper, you can organize it into your
outline. No big deal – just cut and paste paragraphs
under the points they best fit.
13. Now that you’ve
slapped all of your rough text and research into your
outline, guess what? The draft is done. Congratulate
yourself and take a break.
Subsequent Drafts
14. Now it’s time to whip
this rough mass into shape. Start by saving your rough
draft under a different name. You’re going to be doing a
lot of deletions in this stage, and you don’t want to
accidentally delete something you meant to use.
15. Working with the new
copy, start your edits. Paraphrase the notes you have from
other sources -- memos, product briefs, other articles,
brochures. (Journalists do it all the time. It’s called
"research.")
16. I'll often download
online research but mark it in a different color, so as
not to commit the embarrassing – not to mention illegal
-- mistake of repeating someone else's writing. When
I’ve learned what I need to from the research, I capture
the facts in my own words and delete the original notes.
17. Borrow freely from your
client’s Website and other materials. Don’t repeat the
text – that’s bad policy and bad writing – but
you’re not going to be accused of plagiarism. Laziness
maybe, but not plagiarism.
18. Music can be helpful on
writing assignments. Personally, I like Vivaldi for
drafting and movie scores for revising. Quite the combo.
(As I write this sentence, The Last of the Mohicans is
playing. Baroque is better for the draft stage.)
19. You might find that
dictating works better for you at the rough draft stage.
Probably not the old-fashioned kind, where the hard-bitten
boss called in his trusty secretary to “Take a memo!”
You’re more likely to use an application like Naturally
Speaking. This type of application needs a lot of training
beforehand – the application, not you – but can be
very helpful for writers who try to critique themselves
out the gate.
Writing the Final Draft
20. You’ve done the rough
draft, 1st draft, and are into the 2nd draft. You’ve put
everything in your own words and are observing your
outline structure. The article is starting to sound less
like something you’ll get blamed for, and more like
something you might actually claim.
21. Edit for readability,
grammar and style.
22. Use active voice in all
your writing. “Active voice” is a sentence
construction where the subject performs the verb action.
Don’t go to sleep on me, this is important. Example:
“The dog bit the boy.” Quick, active, easy. Here’s
an example of passive voice: “The boy was bitten by the
dog.” Yikes!
23. Technology writing is
full of hideous passive voice construction. Here’s
another example from a technology marketing document:
“This successful vendor interoperability was
demonstrated at the Summit in Chicago.” Ack! Instead,
write: “Vendor teams successfully demonstrated
interoperability at the Summit in Chicago.” See how easy
that was? PLEASE use active voice. Everyone will be so
much happier.
24. If you learn nothing
else about business writing in all your born days, learn
to write in active voice. Subject all of your sentences to
this simple little exercise and you will improve your
writing 100%.
25. Please don’t be
boring, but don't get too cute. I will stick in something
funny every once in a while -- mostly because I get a big
kick out of myself -- but don’t get too chummy.
Final Draft
26. You’re almost there
– you see light at the end of tunnel, and it isn’t a
train. Now is the time to polish sentence structure and
word choice, and punch up your paragraphs.
27. Polish your opening
paragraphs. Add a snappy lead, define what you're talking
about and why it's important, and list the three or so
points you’re going to make.
28. Read through your
article and make sure you’ve made those points. If you
did an outline, the main points should already be
subheads. (See why an outline is so great?)
29. Polish your conclusion.
The conclusion doesn’t have to be undying prose, but do
restate your points and conclusions.
30. Read through one more
time for overall readability.
31. Run your spelling and
grammar check.
32. Save and send – but
be careful to send the right file! I accidentally turned
in my rough draft once instead of the completed final.
Luckily this was with one of my oldest clients, so they
contacted me and asked me for the real article. A new
client would simply have assumed complete incompetence on
my part.
33. And for the final tip:
everything gets easier with practice. Good thing, too.
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About
The Author
Christine
Taylor is president of Keyword
Copywriting, which helps marketing and PR
pros leverage their relationships with
technology clients. E-mail her at chris@keywordcopy.com,
call her at 760-249-6071, or check out
Keyword’s Website at
www.keywordcopy.com. |
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